How do I reset a Libby download link if I am locked out?

Answer

If you try to download a Libby title too many times, you may get an error: "This download has been disabled. Please contact support." If this happens, please email emedia@stchlibrary.org and request the link be reset. Don't forget to include your library card number and the title of the book in question!

  • Last Updated Jun 21, 2023
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